FAQs
Q: What is the estimated shipping time for my order?
A: Shipping times vary by product and location. You can find the estimated delivery time on the product listing. Once shipped, you'll receive a notification with tracking details.
Q: Can I request a custom modification for the item I want to purchase?
A: Absolutely! Feel free to send me a message with your customization requests, and I'll do my best to accommodate your preferences.
Q: What is your return policy?
A: No returns or exchanges due to the use of a print company, but we prioritize customer satisfaction. Contact us with any order issues, and we'll work with you to find a solution. If you love a design and wish to see it on a different product, size, or color, email us, and we'll do our best to accommodate your request.
Q: Is this item available in different colors/sizes?
A: Yes, most of our products come in various colors and sizes. Check the product listing for available options and select your preferences before adding the item to your cart.
Q: Can you provide an update on the status of my order?
A: Certainly! Once your order is shipped, you'll receive a notification with tracking information. If you have any specific concerns, feel free to message us for a more detailed update.
Q: Are there any current discounts or coupon codes available?
A: Check our shop announcement or promotions section for any ongoing discounts or coupon codes. We also offer occasional promotions, so keep an eye out for special deals!
Q: Do you offer bulk or wholesale pricing for large orders?
A: Yes, we do! Contact us with details about your bulk or wholesale order, and we'll provide you with pricing and ordering information. https://www.etsy.com/shop/SageSisterDesigns
Q: Can you tell me more about the materials used in this product?
Q: How can I get in touch with you if I have additional questions?
A: You can contact us through Etsy messages for any inquiries. We strive to respond promptly and provide the information you need. https://www.etsy.com/shop/SageSisterDesigns
Q: What should I expect in terms of customs fees for international orders?
A: Customs fees vary by country and are the responsibility of the buyer. Please check with your local customs office for information on potential fees before placing your order.